Privacy Policy
At Sweet Thingz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, placing an order, or contacting us.
Who We Are
Sweet Thingz is based in Pahiatua, New Zealand, servicing the local Manawatu area with delivery available New Zealand wide.
Phone: 020 451 8974
Email: sweetthingz.nz@gmail.com
Information We Collect
We may collect personal information from you when you place an order, contact us, complete a form, or interact with our website.
This may include:
- Your name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Payment information, where applicable
- Any information you choose to provide when contacting us
How We Use Your Information
We collect and use your personal information to:
- Process and fulfil your orders
- Arrange pickup or delivery
- Contact you about your order
- Respond to enquiries
- Provide customer support
- Improve our products, services, and website
- Meet any legal or record-keeping requirements
Payments
If you make a payment through our website, your payment may be processed by a secure third-party payment provider. Sweet Thingz does not store your full payment card details.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only where necessary, including with:
- Delivery or courier providers, to deliver your order
- Payment processors, to process payments securely
- Website, email, or hosting providers who help us operate our website
- Professional advisers or authorities where required by law
Cookies and Website Data
Our website may use cookies or similar tools to help the website function properly, improve your browsing experience, understand website traffic, and support online ordering.
You can usually adjust your browser settings to disable cookies, although some parts of the website may not work correctly if cookies are turned off.
Email and Marketing
If you choose to subscribe to updates or promotions, we may use your email address to send you news, offers, or updates from Sweet Thingz.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly.
How We Store and Protect Your Information
We take reasonable steps to keep your personal information safe from loss, misuse, unauthorised access, disclosure, or alteration.
Your information may be stored through our website platform, email provider, order system, or other secure business tools we use to operate Sweet Thingz.
How Long We Keep Your Information
We only keep your personal information for as long as it is needed for the purposes it was collected, including order records, customer service, legal, tax, or accounting requirements.
Accessing or Correcting Your Information
You have the right to ask what personal information we hold about you and to request that it be corrected if it is wrong or out of date.
To request access to or correction of your personal information, please contact us using the details below.
Privacy Concerns
If you have any questions or concerns about how your personal information is handled, please contact us first so we can try to resolve the issue.
Phone: 020 451 8974
Email: sweetthingz.nz@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Last updated: June 2026